Insurers promised to ease a major patient pain point after executive’s murder. Here’s what’s happened

A year ago, the killing of a health insurance executive on a Manhattan sidewalk unleashed many Americans’ pent-up frustration with insurers’ delays and denials of care.

​ A year ago, the killing of a health insurance executive on a Manhattan sidewalk unleashed many Americans’ pent-up frustration with insurers’ delays and denials of care. Read More Breaking News, Latest News and Videos | CNN